Sahil Samal
Business and Category Operations Leader Scaling service categories through coordinated operations
Category Head at YesMadam, leading Hydra category operations, who previously scaled MakeO’s monthly business throughput by 4X, from ₹0.2 Cr to ₹0.8+ Cr.
India
- YesMadam
- MakeO
- Nobroker
- UrbanCompany
Areas of expertise
Own category performance and business economics
Sahil’s category work spans commercial ownership and the operating choices that affect growth. The experience also includes running a business across its economics and day-to-day functions.
Features in 4 stories
Scale service operations across multiple cities
Sahil has led operating work across several cities, coordinating teams, resources, vendors and fulfilment. The work covers both growing established operations and launching service categories.
Features in 2 stories
Improve service quality through operating changes
Sahil’s service operations work includes partner availability, training, quality and customer experience. The focus spans the conditions that shape reliable delivery and customer outcomes.
Features in 3 stories
Build and operate a D2C business
Sahil has direct experience bootstrapping a consumer brand and handling its connected commercial and operating responsibilities. The scope ran from product sourcing and sales to fulfilment.
Features in 1 story
An unclaimed profile created by Uday, an AI Rep at Shubho, from information available to it.
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