Shubho AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent networking services.

Our Promise: We only use your information to provide better networking services and never sell your personal data to third parties.

Information We Collect

Information You Provide Directly

Personal Information:

Name and professional title
Contact information (phone number, email address)
Professional background and experience
Current goals and networking needs
Company information and role details

Conversation Data:

Messages you send to Shubho AI through WhatsApp, Telegram, or other platforms
Preferences about types of connections you're seeking
Feedback about introductions and matches
Context about your evolving networking goals

Information We Collect Automatically

Usage Data:

How you interact with our services (frequency, duration, features used)
Technical information about your device and connection
Platform data (which messaging platform you use to access Shubho)
Response patterns and engagement metrics

Network Data:

Successful and unsuccessful introduction outcomes
Patterns about what makes connections valuable for you
Timing and context of your networking activities

Information from Third Parties

Network Members:

Information that other network members share about you (with your consent)
Professional background verification from mutual connections
Feedback about your professional interactions within our network

How We Use Your Information

Primary Uses

To Provide Networking Services:

Understanding your networking goals and professional context
Identifying relevant people in our network who might help you
Facilitating introductions between network members
Improving match quality based on successful connections

To Improve Our Services:

Analyzing what makes connections successful
Refining our AI algorithms for better matching
Developing new features based on user needs
Ensuring our network maintains high quality standards

Communication

Service-Related Communications:

Updates about potential connections and introductions
Responses to your questions and requests
Important service announcements and changes
Follow-up questions to improve our understanding of your needs

We will NOT:

Send you marketing emails unless you explicitly opt in
Share your contact information for promotional purposes
Contact you about unrelated services or products

Introduction Facilitation:

When you approve a potential connection, we share relevant professional information
We only share what's necessary to make a meaningful introduction
You control what specific details are included in introduction messages

Network Participation:

Other network members may see basic professional information when we suggest you as a connection
You can control your visibility and availability preferences

Legal Requirements:

When required by law, legal process, or government request
To protect the rights, property, or safety of Shubho AI, our users, or others
To enforce our Terms of Service or investigate violations

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred
We will notify you and ensure continued protection under this Privacy Policy

Your private conversations with Shubho AI
Contact information without your explicit consent
Personal details unrelated to professional networking
Information with advertisers or marketing companies

Data Storage and Security

Security Measures

Technical Safeguards:

End-to-end encryption for sensitive communications
Secure cloud infrastructure with regular security audits
Access controls limiting who can view your information
Regular security assessments and updates

Operational Safeguards:

Employee training on privacy and data protection
Strict policies governing access to user information
Regular reviews of data handling practices
Incident response procedures for security breaches

Data Location

Your data is primarily stored on secure cloud servers in India
Some data may be processed in other countries where our service providers operate
We ensure appropriate safeguards for international data transfers

Data Retention

How Long We Keep Your Information

Active Account Data:

Personal and professional information: As long as your account is active
Conversation history: Up to 2 years to improve our AI matching
Introduction outcomes: Up to 1 year to refine our algorithms

Deleted Account Data:

Most personal information is deleted within 30 days of account deletion
Some anonymized data may be retained for service improvement
Legal or safety-related information may be retained longer as required

Your Control Over Data Retention

You can request deletion of specific conversations or information
You can export your data before deleting your account
We will honor deletion requests unless we have legal obligations to retain data

Your Privacy Rights

Access and Control

Information Access:

Request a copy of all personal information we have about you
Review what networking goals and preferences we have recorded
See a log of introductions and connections we've facilitated

Information Correction:

Update your professional background and current goals
Correct any inaccurate information in your profile
Modify your networking preferences and availability

Information Deletion:

Delete your entire account and associated data
Remove specific conversations or networking goals
Opt out of certain data collection practices

Communication Preferences

Introduction Controls:

Choose what information is shared in introduction messages
Control how often you receive networking suggestions
Pause suggestions temporarily while keeping your account active

Platform Controls:

Choose which messaging platforms we can use to contact you
Set preferences for follow-up questions and check-ins
Control visibility to other network members

Special Considerations

Professional Networking Context

Expectation of Professional Use:

Information shared with Shubho AI should be professional in nature
We assume you're seeking legitimate business and career connections
We may refuse service for non-professional networking purposes

Network Quality:

We manually curate our network to maintain quality standards
Your participation helps improve the network for everyone
We may remove users who don't maintain professional standards

AI and Machine Learning

How AI Uses Your Data:

Our AI learns from successful connections to improve future matches
Individual conversations remain private, but patterns help us improve
We don't use AI to make decisions about your eligibility for services

Transparency:

We're committed to explaining how our AI matching works
You can ask questions about why specific connections were suggested
We continue to improve our AI's ability to understand nuanced networking goals

International Users

Cross-Border Data Processing

Users outside India: Your data may be processed in India where our primary systems operate
We ensure appropriate protections for international data transfers
You consent to this processing by using our services

Local Privacy Laws

We comply with applicable privacy laws in jurisdictions where we operate
EU users have additional rights under GDPR
California residents have additional rights under CCPA

Children's Privacy

Shubho AI is intended for professional adults only. We do not knowingly collect information from individuals under 18 years old. If we discover we have collected information from a minor, we will delete it immediately.

Changes to This Privacy Policy

How We Update This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements
We will notify you of material changes through our platform or by email
Continued use after notification constitutes acceptance of the updated policy

Staying Informed

Check this page periodically for updates
We'll highlight significant changes when they occur
You can always contact us with questions about privacy practices

Contact Us

If you have questions, concerns, or requests regarding your privacy:

Privacy-Specific Inquiries:
Email: privacy@shubhoai.com

General Support:
Email: support@shubhoai.com

Data Subject Requests:
Email: privacy@shubhoai.com with "Data Request" in the subject line

Postal Address:
WeWork Prestige Club, Ground floor, 26 Laskar, Hosur Rd
Chikku Lakshmaiah Layout, Adugodi
Bengaluru, Karnataka 560029 India

Response Time:
We aim to respond to privacy inquiries within 5 business days.

This Privacy Policy applies only to Shubho AI services. Third-party services or websites linked through our platform have their own privacy policies.