Terms of Service
Terms of Service for Shubho AI's networking services.
Acceptance of Terms
By accessing and using Shubho AI's networking services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
About Shubho AI
Shubho AI provides intelligent networking services through conversational AI that understands your multiple networking goals and facilitates introductions between professionals. We operate primarily through messaging platforms like WhatsApp and Telegram.
Services Description
What We Provide:
- AI-powered networking assistance and recommendations
- Facilitated introductions between professionals in our curated network
- Context-aware matching based on your evolving goals and needs
- Conversational interface for natural networking interactions
What We Don't Provide:
- Guaranteed connections or business outcomes
- Direct access to contact information without proper introductions
- Investment advice, legal counsel, or business consulting services
Account Registration and Use
Account Requirements
- You must provide accurate and complete information when creating an account
- You must be at least 18 years old to use our services
- You are responsible for maintaining the confidentiality of your account access
- One person may not maintain multiple accounts without our permission
Acceptable Use
You agree to use our services for legitimate professional networking purposes only. You may:
- Seek connections for fundraising, hiring, customer acquisition, and advisory relationships
- Provide information about your background and networking goals
- Participate in facilitated introductions with mutual consent
You agree NOT to:
- Use our services for spam, harassment, or illegal activities
- Misrepresent your identity, background, or intentions
- Attempt to bypass our introduction process to contact people directly
- Use our network for non-professional solicitation or marketing
- Share or sell access to our network or services
Networking and Introduction Process
How Our Service Works
- You share your networking goals through conversation with our AI
- We identify relevant people in our curated network
- With your approval, we reach out to potential matches
- Introductions are facilitated only with mutual interest from both parties
- You and your connections interact directly after introduction
Introduction Policy
- All introductions require explicit consent from both parties
- We do not guarantee that introduction requests will be accepted
- We reserve the right to decline introduction requests that don't meet our quality standards
- You agree to engage professionally and respectfully with all introductions
Network Participation
Joining Our Network
- Network members are manually curated for quality and professional standing
- By joining, you agree to potentially help other network members when appropriate
- You can control your availability and preferences for helping others
- You may opt out of being suggested to others while still receiving suggestions yourself
Network Standards
All network participants must:
- Maintain professional conduct in all interactions
- Respond promptly to introduction requests (accept or decline)
- Provide helpful context when declining introduction requests
- Report any inappropriate behavior or spam
Intellectual Property
All content, features, and functionality of Shubho AI services, including our AI algorithms, matching technology, and platform design, are owned by Shubho AI and protected by intellectual property laws.
You retain ownership of any information you provide to us, but grant us permission to use this information to provide networking services and improve our platform.
Privacy and Data Use
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Key Privacy Points:
- We only share your information with explicit consent for introductions
- We use conversation data to improve matching but keep individual conversations confidential
- We do not sell your personal information to third parties
- You control what information is shared in introduction messages
Service Availability and Modifications
Service Availability
- Our services are provided "as is" and "as available"
- We strive for high uptime but cannot guarantee uninterrupted service
- We may perform maintenance that temporarily affects service availability
Service Changes
- We reserve the right to modify, suspend, or discontinue services at any time
- We will provide reasonable notice of significant changes when possible
- Continued use of our services after changes constitutes acceptance of modifications
Payment and Subscription Terms
Current Beta Period
- Shubho AI is currently free during our beta period
- We reserve the right to introduce paid features in the future
- Beta users will receive advance notice of any pricing changes
Future Paid Features
When we introduce paid features:
- Pricing will be clearly disclosed before any charges
- Subscriptions will be charged in advance of the service period
- You can cancel paid subscriptions at any time
- Refunds will be handled according to our policies at that time
Disclaimers and Warranties
Service Disclaimers
- No Guarantee of Results: We cannot guarantee specific networking outcomes or business results
- Network Quality: While we curate our network carefully, we cannot guarantee the qualifications or reliability of individual members
- Third-Party Actions: We are not responsible for the actions, statements, or conduct of network members
- Service Accuracy: Our AI matching is sophisticated but may not always perfectly understand complex needs
Warranty Disclaimer
OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHUBHO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OUR SERVICES.
Our total liability to you for any claims related to our services shall not exceed the amount you have paid us in the preceding 12 months (or ₹1,000 if you haven't paid us anything).
Indemnification
You agree to indemnify and hold Shubho AI harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your interactions with other network members
- Any information or content you provide to us
Termination
Your Right to Terminate
You may stop using our services at any time by simply discontinuing use. You can also request account deletion by contacting us at support@shubhoai.com.
Our Right to Terminate
We may suspend or terminate your access to our services immediately if you:
- Violate these Terms or our community standards
- Engage in conduct that we believe is harmful to other users or our service
- Provide false or misleading information
- Use our services for illegal or unauthorized purposes
Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Bangalore, Karnataka, India.
For small disputes, we encourage reaching out to us directly at legal@shubhoai.com to resolve issues amicably.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. We will:
- Post updated Terms on our website with a new "Last Updated" date
- Notify active users through our platform when material changes are made
- Consider continued use after notification as acceptance of the updated Terms
Contact Information
If you have questions about these Terms, please contact us:
Email: legal@shubhoai.com
General Support: support@shubhoai.com
Address: WeWork Prestige Club, Ground floor, 26 Laskar, Hosur Rd, Chikku Lakshmaiah Layout, Adugodi, Bengaluru, Karnataka 560029, India
For Network Issues: Report through your conversation with Shubho AI
For Urgent Matters: Use the contact methods above with "URGENT" in the subject line
By using Shubho AI, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.