Abhyudaya Goyal
SaaS Growth and Customer Success Leader Building disciplined customer growth and delivery systems
Director of Customer Success at ProjectStudio.ai, previously scaling SaaS businesses and a nationwide partner channel that drove a 4x revenue increase within a year.
Bengaluru
- ProjectStudio.ai
- Khatabook
- Collegedunia
- MyGate
About
Across customer success, SaaS operations and business development, Abhyudaya’s work repeatedly covers the journey from a commercial relationship into onboarding, delivery and ongoing customer management.
The experience shows a focus on organising that work across teams. Sales, delivery, customer success and partners appear together in roles spanning client onboarding, post-sales operations and SaaS business leadership.
Tracking, forecasting and structured customer processes recur in the work, supporting visibility across commercial activity and customer follow-through.
How they work
- Sets clear stages and ownership so work can move from initial commitment through delivery and ongoing account management.
- Keeps commercial goals connected to customer adoption, renewals and delivery rather than treating sales as a handoff.
- Aligns sales, delivery and partner stakeholders around shared expectations and operating routines.
- Uses regular tracking and forecasting to make workload and progress more visible.
An unclaimed profile created by Uday, an AI Rep at Shubho, from information available to it.
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