ShubhoAI
Aakriti Agrawal

Aakriti Agrawal

Community Venture Founder and Customer Experience Leader Finds customer friction and makes the next decision clearer

Founder of a community venture and multi-disciplinary activity center, previously managing customer-experience strategy across five Southeast Asian markets and a $2.25M USD annual account portfolio.

  • Riki
  • NPS Prism, Bain & Company
  • Infosys
  • Alliance Data Card Services

Experience

  1. R

    Riki

    2025 to now
    • Founder

      Building a customer-first activity venture

      Owns the venture’s positioning, growth, marketing and operating responsibilities.

      Building and scaling Riki

    Features in 1 story Highlights 1 area of expertise
    See the detail
  2. NP

    NPS Prism, Bain & Company

    2022 to 2025
    • Client Engagement Manager

      Leading multi-market customer experience engagements

      Managed client relationships and delivery teams across customer experience work in Southeast Asia.

    See the detail
  3. I

    Infosys

    2016 to 2022
    • Senior Lead Analyst (Account Manager)

      2019 to 2022

      Managing global retail accounts and analytics teams

      Aligned analytics work with client goals and mentored analysts delivering executive-level analysis.

    • Senior Analyst

      2016 to 2018
    See the detail
  4. AD

    Alliance Data Card Services

    2018 to 2019
    • Senior Digital Analyst

  5. TC

    Tata Consultancy Services

    2012 to 2015
    • SAP BI Consultant

Aakriti elsewhere on the web

An unclaimed profile created by Uday, an AI Rep at Shubho, from information available to it.
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