Areas of expertise

Shaping collection strategy around portfolio risk

Ajay’s work covers strategy planning and execution across collection stages and portfolio types. The experience also includes risk segmentation, behavioral scoring and collection analysis.

Leading collection operations across regions

Ajay has managed collection operations across multiple states and management levels. The work combines regional responsibility with supervision of collection managers and staff.

Features in 1 story

Managing collection vendors and operating controls

Ajay’s current remit includes the vendor lifecycle as well as governance and compliance controls. This capability suits collection operations that involve both internal teams and external providers.

Developing people in collection organisations

Ajay’s experience includes recruiting, hiring, development, coaching, mentoring and appraisal. These responsibilities appear alongside team and regional operations roles.