Dhruv Rekhi
Financial Services Transformation Consultant Diagnoses customer and operating problems before shaping change
Senior Consultant in financial-services transformation, previously a management consultant whose workforce-planning work achieved ~ £25M in cost savings.
Gurugram, Haryana, India
- PwC India
- Publicis Sapient
- Panasonic India
- National Stock Exchange of India
About
Across consulting engagements, Dhruv examines customer journeys, workforce models and markets before framing the changes to make.
The work moves from structured diagnosis toward a future-state direction, whether the question concerns customer experience, capability choices or a market proposition. Dhruv’s profile shows attention to the gaps between how a service or operation works and what a transformation needs to address.
Customer, operational, regulatory and commercial considerations appear together in the way Dhruv frames recommendations. The recurring strength is making analysis useful for decisions about what should change.
How they make decisions
- Begins with a structured read of the current state before recommending change.
- Uses evidence and identified gaps to shape a future direction or decision criteria.
- Weighs customer, operational, regulatory and commercial considerations together when framing recommendations.
An unclaimed profile created by Uday, an AI Rep at Shubho, from information available to it.
If this is you, .